Complaints

We are committed to providing you with a high quality service that is both efficient and effective. If, at any point you would like to discuss with us how our service to you could be improved, or if you are dissatisfied with the service you are receiving, please let us know by contacting our head office:

Forte, Frenkel House, 15 Carolina Way, Salford, M50 2ZY

We undertake to look into any complaint carefully and promptly and to do all we can to explain the position to you. 

Professional Indemnity Insurance

In accordance with the disclosure requirements of the Provision of Services Regulations 2009, our professional indemnity insurer is Liberty Mutual Insurance Europe SE, 20 Fenchurch Street, London, EC3M 3AW. The territorial coverage is worldwide excluding professional business carried out from an office in the United States of America or Canada and excludes any action for a claim brought in any court in the United States of America or Canada.